REFUND POLICY

At Pallavi Poddar ®, we understand that choosing the perfect wedding lehenga is an important decision, and we want you to feel confident and satisfied with your purchase. That's why we've created a transparent refund policy to ensure your peace of mind throughout your shopping experience.

Regrettably, we are unable to accept returns or exchanges for any products purchased from our website or partner retail stores. Once an order is placed, it cannot be cancelled, and any advance received will be forfeited.

If you wish to make changes or customize your purchase order, please notify us as soon as possible. While we will make every effort to accommodate your request, we cannot guarantee any further changes or alterations once an order has been placed.

Please note that we are not liable to exchange or return items purchased online from a third-party website, any of our partner retail stores, or vice versa. We appreciate your understanding and cooperation regarding our exchanges and returns policy.

Exchanges and Returns

• With the most profound regret, we would like to inform you that we cannot accept returns or exchanges.
• In case the customer wishes to cancel the same advance received would stand forfeited.
• Should you wish to make changes/customize your purchase order, please inform us as soon as possible. While we will do our best to process your request, our clients must note that we cannot guarantee any further changes or alterations once an order has been placed.
• Further, we are also not liable to exchange or return an item which has been purchased online from a third-party website, any of our partner retail stores or vice versa.